Add Stripe Dispute Alert to Order UI
complete
Justin Perry
In light of recent run-on-refunds due to COVID cancellations, some clubs are encountering (misgiven) disputes from customers, but there is no alert or notification that an Order has been disputed with the banks.
We ought to leverage Stripe's "Dispute" web-hook(s) to flag any Order back in I/O that has been disputed:
Dave Rapin
complete
Dispute email notifications have also been added. I believe this closes the feature.
Dave Rapin
For now I've added a new report called "Stripe Events" which will by default list any disputes that are created, but can also be filtered on different event types and date ranges. I'm not sure how useful this is, but I think it's a good idea for clubs to be able to access a bit more detail around their online payments within I/O itself.
This is a starting point for more payments feedback.
Dave Rapin
Disputes are now flagged on the orders themselves.